Medical Administrative Assistant
A medical administrative assistant (medical secretary) performs administrative functions in the healthcare industry. This eight-week course provides the foundational skills needed to become a Certified Medical Administrative Assistant.
In-class Trainings Available
Certification: National Healthcareers Association’s Certified Medical Administrative Assistant
Possible Job Titles: Medical Administrative Assistant; Medical Secretary
10 Year Projected Job Openings (2016-2026): 23.18% increase
Indiana Average Salary for entry position: $ 33,170
Medical administrative assistant FAQ's
Medical secretaries perform clerical duties in a doctor’s or other health professional’s office. Like others who work in health care support careers, their work is crucial to the functioning of any facility that provides patient care. They type correspondence and reports, maintain files, pay vendors, handle insurance forms, and bill patients. Medical secretaries interact with the public throughout the day, taking phone calls, scheduling appointments, and greeting patients.
They use a variety of office equipment, including computers, fax machines, scanners, and multi-line telephone systems, to do their jobs. Medical secretaries also apply their knowledge of medical terminology, health insurance rules, and medical billing procedures.
Handle phone calls and take messages
Schedule staff meetings, which may include reserving conference rooms and ordering food
Prepare and traffic invoices, reports, and memos
Schedule patient appointments and surgeries, and send appointment reminders and follow-ups via calls or emails
Handle mail and faxes
Process patient billing and medical insurance claims
Perform database and file system management
Enroll with Adult Education and complete 12 hours of attendance
NRS Level 4+ in Reading (assessed with TABE test during enrollment or class site)
Completion of the WIN Online Essential Soft Skills Courseware before the training start date
Must complete post-testing through AD ED
Learn more about the roles/duties of a paraprofessional in this quick video.